Privacy Policy
Last updated: March 2026
Introduction
At ReachDem, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase and use our contactless business cards and associated digital services.
By using ReachDem Card, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you pre-order or purchase a ReachDem Card, we collect:
- Full name
- Phone number (for payment processing via Orange Money or MTN MoMo)
- Delivery address
- Email address (optional)
Profile Information
When you set up your digital profile linked to your card, you may provide:
- Professional information (job title, company, bio)
- Contact details you choose to share
- Social media links
- Portfolio or website links
- Profile photo
Analytics Data
Our cards include built-in analytics. When someone taps your card, we collect anonymized data including tap count, approximate location (city-level), and timestamp. This data helps you understand your networking reach.
How We Use Your Information
- To process and fulfill your card order
- To create and maintain your digital profile
- To provide analytics on your card usage
- To communicate order updates and important service information
- To improve our products and services
- To prevent fraud and ensure security
Data Sharing
We do not sell your personal information. We may share data with:
- Payment processors (Orange Money, MTN MoMo) to complete transactions
- Delivery partners to ship your card
- Service providers who assist in operating our platform
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your information. Your profile data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Update or modify your digital profile at any time
- Opt out of analytics tracking
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for 7 years for legal and accounting purposes. You may request deletion of your profile data at any time.
Contact Us
For any questions about this Privacy Policy or our data practices, please contact us at privacy@reachdem.com or through our support channels.